Our approach
Tyre World specialises in vehicle-matched Michelin wiper blades. Our shop lists exact-fit products by make and model, and our Find by Car tool helps you order the correct driver, passenger, and rear sizes. Because sizing is confirmed before purchase, most orders do not require returns.
General rule
All sales are final. We do not accept returns or exchanges for change-of-mind, ordering the wrong variant after reviewing fitment information, or blades that have been opened, used, or installed.
What we cannot accept for return
- Incorrect size or variant selected when our fitment data or Find by Car tool showed the correct option for your vehicle
- Blades that have been fitted, cut, modified, or show signs of use
- Normal wear after installation
- Orders where the customer provided an incorrect vehicle model or year variant
Limited exceptions
We may offer a replacement or refund only in these cases:
- Transit damage — Package or product damaged while with the courier. That shipment is Shiprocket’s responsibility. Report within 48 hours of delivery with your order number and clear photos of the outer box and product. Tyre World will coordinate with Shiprocket and try its best to resolve it.
- Wrong item shipped — We sent a different product or variant than what you ordered (our error). Item must be unused and in original packaging. This stays with Tyre World.
- Manufacturing defect — A defect in the blade is Michelin’s warranty, not a Tyre World warranty. We do not set a warranty period. Contact us with your order number and photos and we will coordinate with Michelin. See the warranty policy.
Wrong-item requests are reviewed by Tyre World. Transit and warranty cases are decided with the responsible partner after we coordinate.
Store fitment orders
Orders booked for in-store fitment at Tyre World, Pune are not eligible for return once the blades have been installed on your vehicle. If you have concerns before fitment, speak to our team at the workshop — we will verify sizes before installation.
Refunds
If we approve a wrong-item return, we will issue a replacement (preferred) or a refund to your original payment method within 7–10 business days after we receive and inspect the unused item. COD orders may be refunded by bank transfer. Transit damage is coordinated with Shiprocket. A manufacturing defect is coordinated with Michelin under the warranty policy.
How to request help
Contact us with:
- Your order number
- A brief description of the issue
- Photos (required for damage or defect claims)
We aim to respond within 2 business days. See contact details at the bottom of this page.
Before you order
Not sure which blades fit your car? Use Find by Car, browse our exact-fit shop, or call us before placing your order. Getting the right size upfront is the best way to avoid any issues.